Shiprocket ops desk
Not synced yet
Scan the AWB after packing. We watch Shiprocket for 24 hours — status must become Picked Up or In Transit.
Scan physical return parcels at the office. Only this scan marks RTO Delivered — Shiprocket webhooks will not.
Upload the daily Shiprocket delivered file. Matching AWB or order ID marks Delivered manually.
Parcels scanned ready that did not reach Picked Up / In Transit in time, or hit pickup exception / reschedule / error / out for pickup.